What Qualifies as an Emergency Equipment Failure
Not every printer issue requires emergency service, but many failures immediately block essential workflows. Emergency same day service is appropriate when document processing cannot proceed without functioning equipment.
Common emergency conditions include:
The copier or printer will not power on
Error codes that block all functions
Paperfeed failures that stop every job
Toner or ink bonding failures that ruin documents
Scanning failures that halt digital workflows
Network printing failures are affecting multiple users
In Costa Mesa offices, these conditions often appear during peak work hours when delays compound quickly.